This is the current edited version letter I sent home. Sorry I copied an old one! 
Tuesday, 11 October 2016
Tuesday, 4 October 2016
Book orders
Today I called to see what was taking the book order so long to get here and apparently there was a problem with their system on the day I placed an order. A few people have reported the same problem and there is no record of the order at all. They have switched to a new system and so I will have to put the order in again tomorrow when I return! Sorry for the delay, as I know I was excited for the order, as many of the students were and are!
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